​What was Work IT Out?

​Work IT Out was a 5-day course designed to equip learners with improved IT skills to help them navigate Universal Credit and be better prepared to enter the world of work.
 

This course consisted of non- accredited and accredited learning that covered:

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​Non Accredited

•  Navigating a computer

•  Computer basics – including Microsoft Word

•  Effectively using Universal Credit full journal

•  Using and creating a ‘Find a Job’ account

•  Create a personal CV and covering letter

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Accredited learning – NOCN Level 1 Employability

•  Job search skills

•  How to affectively apply for jobs

•  Interview preparation skills

•  Customer service skills

•  Health & Safety awareness

•  Budgeting and money management skills

•  Equality & Diversity

•  Responsible work practices
   

Who did it help?

Work IT Out was aimed at anyone aged 19 and over living in Stockton or Middlesbrough who would benefit from training to improve their IT skills to help them to navigate Universal Credit and to find employment.

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What did it achieve?

Over the duration of the programme, 102 learners successfully completed the course, with 45 learners moving into positive destinations upon completion of the course.